Frequently Asked Questions

Frequently Asked Questions


Serving Delaware Statewide, Metro Philadelphia, South Jersey & Cecil County Maryland 

Call toll free:

Wilmington

302-254-8100
1-800-825-0332

Dover

1-866-24-RADIO

 
 



Frequently Asked Questions:

How do I get more information?

Call us:

  • Dover Delaware: 1-866-24-RADIO
  • Wilmington Delaware: 302-254-8100 or 1-800-825-0332

e-mail:

sales@fleetcall.net

 


What businesses benefit the most from using trunked radios:

The following businesses benefit the most from using Trunked Two-Way Radios:

  • fleets of 4 or more vehicles making deliveries or pick ups
  • workers that spend most of their day in their vehicles
  • companies that operate primarily in a fixed area
  • field workers that do not need to contact customers directly
  • businesses that need tracking information for their vehicles
  • for example: courier services, limousine & taxi services, flower delivery, fuel oil & propane delivery, heavy construction companies, dump truck fleets, large paving companies, security guard patrol services, snow plowing, school bus operators, trash companies, large HVAC, electrical & plumbing contractors, airport shuttles, private ambulance services, courtesy shuttles for hotels & car dealerships

 

How much does it cost:

  • Monthly airtime charges range from $19.95 per unit to $39.95 per unit depending on coverage area, optional services and equipment lease options. Please contact us for a rate proposal that is based on your specific needs.
  • Equipment is reasonably priced and much more durable than hand held cell phones.

Total cost of ownership is, on average, 60% less than cell phones.

How many minutes of talk time are included in your monthly plans?

  • As many as you want!
  • Our plans all include unlimited airtime.

Who can I talk to?

  • Trunked two-way radio is designed for company fleet communications only. Therefore your employees can only talk to their dispatcher or other company units.
  • This completely eliminates the valuable time that is wasted by employees who use company cell phones for their own personal calls.

Do you offer internet access and text messaging?

  • Our services are designed for internal business communications only & not for Internet access.
  • However, our equipment is compatible with a wide range of mobile data applications. Text messaging is available but is usually disabled to comply with recent laws that ban texting while driving.

How can I track the location of my vehicles?

  • We offer GPS based Automatic Vehicle Location as a low cost optional service.
  • Each vehicle's location will be displayed on your office computer screen.
  • We can also provide automatic notification if your employees ar speeding or if they leave a predefined area.

What is the warranty on your equipment?

  • All of our equipment is covered by a 3 year manufacturer's limited warranty.

What happens if my equipment needs service?

  • Call us & we fix it!
  • Service is available at your convienience, either at one of our shop loactions or at your office.
  • You will never need to wait in line for service .
  • We will also train your in house staff to take care of minor problems.

How long will my radios last?

  • Our high quality equipment is designed to last a minimum of 5 to 10 years.
  • Of course, actual life expectancy will vary depending on the nature of your business.

What happens if I buy a new vehicle sooner than a new radio?

  • Radios can easily uninstalled from one vehicle and installed into another.

 
 

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